Privacy policy

At SmartHacks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order details
  • Device and browser information
  • IP address

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and tracking information
  • Improve our products and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

Payment Security

All payments are processed through secure third-party payment providers. We do not store or have access to your complete payment card details.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website traffic
  • Enhance your shopping experience

You can manage cookie preferences through your browser settings.

Sharing Your Information

We may share your information with trusted service providers only when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Website and marketing service providers
  • Legal and regulatory authorities when required by law

We do not sell your personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@smarthacks.co.uk

Website: www.smarthacks.co.uk