Contact information

Welcome to SmartHacks. We value our customers' feedback, questions, and concerns. If you need any assistance with your order, product inquiries, or returns, please feel free to reach out to our dedicated support team through any of the channels below.

1. CUSTOMER SUPPORT EMAIL

Email: support@smarthacks.co.uk

Availability: 24/7 (Monday to Sunday)

Response Time: We aim to respond to all emails within 24 hours. Please include your Order Number (#XXXX) in the subject line if you are inquiring about an existing order.

2. BUSINESS HOURS Our standard customer service team operates during the following hours:

Monday to Friday: 9:00 AM – 6:00 PM (GMT)

Saturday & Sunday: Closed (Limited email support available)

3. STORE DETAILS

4. ADDITIONAL SUPPORT For faster resolutions regarding tracking or returns, please visit our dedicated policy pages:

  • To track your delivery status, please use our Track Your Order page.

  • To review your eligibility for a refund, please read our Refund & Return Policy.

We are here to help you and ensure you have a seamless shopping experience with us!